At Dawn to Dawn Studios, we want you to be happy with your purchase. If you're not completely satisfied with your order, we’re here to help.

Returns

• You can return any unworn, unwashed, and unused item within 14 days of your purchase.
• All original tags must be attached, and the item must be in its original packaging.
• Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure your return reaches us safely.

Return Process

To start a return, please use our online return portal:
Start Your Return

Simply enter your order number and email address to receive instant instructions.

Refunds

• Refunds will be processed to the original payment method within 5-10 business days after receiving and inspecting the return.
• We do not refund the original shipping cost.

Exchanges

• We currently do not offer direct exchanges. If you would like a different size or style, please return your item and place a new order.

Non-returnable items

• Final sale items cannot be returned.
• Customised or special order products are also non-returnable.

If you have any questions about our return policy, feel free to reach out to us at info@dawntodawnstudios.com.